Privacy Policy
How we collect, use, and protect your information
Last updated: October 2024
Introduction
Plateau-otter operates the plateau-otter.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site.
We use your personal information only for providing and improving the site and our services. By using the site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Your name
- Email address
- Project requirements and preferences
- Location information for delivery purposes
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To send you information about your project or our services
- To improve our website and services
- To communicate with you about appointments and deliveries
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Project-related information may be retained for the duration of any warranty period applicable to your furniture.
Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Security
The security of your personal information is important to us. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please see our Cookie Policy.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
Children's Privacy
Our site does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By mail: 2847 Cedar Ridge Lane, North Vancouver, BC V7J 3K8, Canada